Community State Bank of Lamar signs with IBT and expands services
CEDAR PARK, Texas, December 21, 2012 - Innovation. Imagination. Integration. IBT, a leading innovator of best of breed solutions of cost effective, enterprise wide technology for financial institutions, announced today that Community State Bank of Lamar, Colorado (CSB) has selected IBT to continue its services and expand the relationship to include i2OLB Online Banking, Remote Deposit Capture, and other customer facing channel services to improve service and the overall customer experience in delivering the banks’ products to their customers.
Community State Bank opened in July 2008, as a De Novo Bank, with a focus on providing more personal service and flexible products to the customer which would achieve growth despite the odds stacked against them. After selecting the GoldLeaf core system as the technology platform, it was soon acquired by IBT in December of 2008. “We were very pleased with how IBT maintained a consistency with the GoldLeaf staff we were familiar with,” Stated Kirk Crespin, IT/IS Officer of CSB. “That consistency helped make the transition seamless. Once we developed a relationship with IBT we discovered that we had complete access to the CEO or the President if necessary to help resolve issues quickly. IBT makes it known that we are a priority and not just another number to a vendor. They helped us grow the bank. As we grew, we carefully reviewed other providers to be sure we had the right solution in place. We are confident in selecting IBT with their completely integrated design and have begun to add new products for our customers to enhance the convenience and experience in doing business with the bank. We are very pleased that the IBT products we have integrate so well.”
“With our integrated suite of products providing consistent and timely information across all channels, the bank customer quickly begins to appreciate the convenience and robust experience interacting with the bank. That customer-centric focus in our innovation model is what we refer to as the IBT Difference,” said President Mike Golebiowski.
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