ICBA recently updated its recently released guidelines on how community banks can respond to demand letters alleging their websites violate the Americans with Disabilities Act. The updated guidelines include results from a recent ICBA survey on the issue as well as additional guidance on how to respond.
While the Justice Department does not plan to issue rules and regulations governing website accessibility until 2018, this has not stopped many plaintiffs’ law firms from sending demand letters citing inaccessible websites. Community bankers are advised to assess their websites’ compliance with the ADA and to seek legal counsel if they receive a demand letter.
ICBA recently sent a letter asking the Justice Department to intervene in the demand letter problem by issuing interim guidelines. Read ICBA Guidelines.